How to use a discount voucher

  1. If you do not already have a account, please register: You will be sent a confirmation email. Once your email address is confirmed, you will be able to sign in on, using your username and password (these credentials are also used in the software, so keep them safe.)

  2. Sign in and go to Lightworks Shop: Paste your coupon code into the input field located above the shopping cart and click "Submit." (The coupon input field is only visible if you're signed in.)

    voucher form example

    If the voucher is valid, the item will be added to the Cart at the discount price.

    If the system says: 'This voucher code is invalid' - please check the code and try again. If the code still fails, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

    If the system says: 'Unfortunately this voucher has expired' or 'This voucher has already been used', please check the expiry date and contact the code supplier.

  3. Enter your Billing Address (if not displayed already) and select your payment method. If paying by credit or debit card enter the details.

  4. Please read and agree to the Terms and Conditions (click the checkbox) and then click the "Buy now" button.

    If you choose to pay by credit or debit card and the transaction is succesful, the checkout process will complete.

    If you choose to pay by Paypal, you will be redirected to the Paypal website, to sign in and confirm the payment. You will then be redirected back to the shop to finalise the order.

If you experience any issues with registration, shop-checkout, or the website in general, please email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Answers to common questions can be found on the Self-Service Support page.

If you have a specific software-operation question, please visit the Forum, where you can search or ask for assistance from our fantastic community!