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TOPIC: QScan Free not downloading

QScan Free not downloading 2 months, 1 week ago #238033

So I keep trying to download the license and I keep getting this error message.

Failed to download license from ELS: parsererror

My login details are right. I've tried downloading and re-downloading the QScan installer.
What is the fix here? Thanks.

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Re: QScan Free not downloading 2 months, 1 week ago #238141

  • QScan-Admin
  • Administrator
  • OFFLINE
  • Administrator
  • Posts: 30
  • 2 months, 1 week ago
Just sent you an email with some instructions.

For some reason, there is no machine for QScan in your account. Did you click on "save" after entering the credentials?

Could you try again, clickin "save" before downloading the license?

Thank you!

Re: QScan Free not downloading 2 months ago #238391

  • spharion
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
  • 2 months ago
Hi there!

I am having the exact same problem.

Re: QScan Free not downloading 2 months ago #238417

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 30210
  • 2 months ago
spharion wrote:
Hi there!

I am having the exact same problem.

Hi,

did you try this?

QScan-Admin wrote:
Could you try again, clickin "save" before downloading the license?
It's better to travel well than to arrive...
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