Welcome, Guest
Username Password: Remember me
  • Page:
  • 1

TOPIC: Activating pro licence offline

Activating pro licence offline 2 weeks, 5 days ago #226358

  • Phyl
  • Pro User
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
  • 2 weeks, 5 days ago
Hi,
I'm new with Lightworks. I've just buying the outright pro licence and i can't activated it on my PC. I want to process to an offline activation because i'm using a PC which is dedicated to edit. Someone can help me ?

Re: Activating pro licence offline 2 weeks, 5 days ago #226359

  • briandrys
  • Moderator
    Pro User
  • OFFLINE
  • Moderator
  • Posts: 10409
  • 2 weeks, 5 days ago
Welcome to the forum.

Have a look at the video tutorial:



There's also instructions in the V2020.1 Installation and Activation Guide found in downloads > documentation

Re: Activating pro licence offline 2 weeks, 5 days ago #226361

  • Phyl
  • Pro User
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
  • 2 weeks, 5 days ago
It does not works. I have this message during the process : Error: You have entered the incorrect password during the offline activation procedure in Lightworks. Please repeat the offline activation procedure within Lightworks and make sure to use the correct password

Yet, i do the same than in the tutorial...

Re: Activating pro licence offline 2 weeks, 5 days ago #226365

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 26397
  • 2 weeks, 5 days ago
Hello,

It's been know for quite a while that the activation engine had trouble with passwords containing special characters, meaning some password valid for login into the forum were not correctly recognized when activating.

I have no idea if this issue has been fixed in the meanwhile.

If your password contains special character, change it and try again. If it doesn't, a reliable method to check passwords for typos is, type the password in a text editor and after checking it cut and paste it into the entry field.
It's better to travel well than to arrive...

Re: Activating pro licence offline 2 weeks, 5 days ago #226372

  • Phyl
  • Pro User
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
  • 2 weeks, 5 days ago
Changed the password and now it works ! Thank you.
  • Page:
  • 1
Time to create page: 0.35 seconds
Scroll To Top