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TOPIC: No License Available

No License Available 7 months, 3 weeks ago #170558

  • sstetson
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  • Posts: 12
  • 7 months, 3 weeks ago
Hello, I bought Lightworks Pro about a year ago and now the license is up. I haven't renewed it, but when I type my username and password into Lightworks it says "No License Available." Since Lightworks is free shouldn't I still be able to use it? How do I resolve this issue.
Thank you
Last Edit: 7 months, 3 weeks ago by sstetson.

Re: No License Available 7 months, 3 weeks ago #170559

  • jwrl
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  • 7 months, 3 weeks ago
In a case like this probably the best thing to do is to email This e-mail address is being protected from spambots. You need JavaScript enabled to view it directly. They'll help. You may have to wait until Monday UK time for a response though.

Re: No License Available 7 months, 3 weeks ago #170567

  • hugly
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  • 7 months, 3 weeks ago
Assuming that you are running 14.0 and not an earlier version, it could be that existing license files are the cause of the problem.

To find out, please delete the files "license.dat", "license.est", and "license.xml" (whichever exists) from
C:\Users\Public\Documents\Lightworks\
and see if this helps.

If you should be trying to run V12.6 or earlier, please install V14.0 or even better V14.1 beta.
It's better to travel well than to arrive...
Last Edit: 7 months, 3 weeks ago by hugly.

Re: No License Available 7 months, 2 weeks ago #170943

  • sstetson
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  • 7 months, 2 weeks ago
I installed version 14.0 and now everything is fine; I still have all of my projects. Thank you!
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