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TOPIC: Boris FX serial key problem

Boris FX serial key problem 2 weeks, 5 days ago #168585

I purchased Lightworks 12.5 back in 2016 and supposedly got an email with the boris graffiti and FX serial numbers. I just upgraded my license to lightworks 14 and decided to finally start using boris but I cant find this email. As a matter of fact I no longer seem to have the original purchase email. Is this information kept by Editshare? anyway I can get it back? I never activated my boris products and would really like to get to use them.

Thanks

Re: Boris FX serial key problem 2 weeks, 5 days ago #168587

  • briandrys
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  • 2 weeks, 5 days ago
Welcome to the forum.

You may have to contact Editshare directly, try www.lwks.com/reportaproblem

Since it's now the weekend, you may have to wait until UK offices hours on Monday before you hear anything.

Re: Boris FX serial key problem 2 weeks, 5 days ago #168588

thanks for the link. That's not a problem I am not in a hurry.

Re: Boris FX serial key problem 2 weeks, 5 days ago #168589

  • lghtwrks
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  • 2 weeks, 5 days ago
side note: you can use boris 30 days for free, just press "demo" ...
s

Re: Boris FX serial key problem 2 weeks ago #169068

They emailed me with everything I need a few days ago. Super quick response, this has been resolved thx.
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