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TOPIC: Holiday Offer voucher code not working

Holiday Offer voucher code not working 7 months, 3 weeks ago #209985

  • GCook
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Trying to purchase Outright License, but checkout cart not accepting voucher code.

Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #209986

  • hugly
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Hello,

As far as I know there is no current 'Holiday Offer', the voucher code you're using might be outdated.

Where did you find it?
It's better to travel well than to arrive...

Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #209988

  • GCook
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I received it by email this morning at 9:45.
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Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #209989

  • hugly
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Nice.

Interesting - I didn't receive anything comparable. After trying the codes you show, I see that both are not recognized. They suggest contacting the webteam, but in this case, I'd suggest sending an e-mail to sales directly. For contact details, please see 'Help.Contact Us' on top of this page.
It's better to travel well than to arrive...

Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #209990

  • khaver
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I too received the email.
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Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #209991

  • briandrys
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There is an offer, since this is more about the website shop than bugs in Lightworks, I'm moving this thread to that section.

Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #209993

  • RWAV
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Was LW, or a marketing service obviously linked to LW, the sender of the email??

Any chance it's a spoof. A quick search reveals multiple organisations with LW 'offers' mostly patent nonsense at the official 'real' price. Guess they are working for some piddling few cents of unearned 'commission'. What an exploitative wrecked place the internet has become!!

No email here - doesn't mean it may be not be a territory specific offer - though that would be a little unusual for LW.
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Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #209995

  • schrauber
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I too received the email.
Sender according to Outlook:
noreply@lwks.com

Of course, this can also be fake?

However, when I download my account data from lwks.com, does this offer really seem to exist but has not been implemented correctly?:
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Mainly automatically translated
--------------------------------------------
Software: Lightworks 2020.1; || Windows 10, 64 Bit
Hardware: Intel i5-4440 (3,1 GHz); || shared RAM: 8 GB; || Intel HD Graphics 4600 (can use max. 2 GB of shared RAM)
Last Edit: 7 months, 3 weeks ago by schrauber.

Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #209996

  • briandrys
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Likewise "The Lightworks Team < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >" sent the offer to my email.

Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #210003

  • hugly
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After searching my inbox more intensively, I've received the 'Lightworks Holiday Offers 2019' on Friday too, I simply missed it when searching the first time.

It appears as if still the voucher codes aren't recognized.
It's better to travel well than to arrive...

Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #210004

  • khaver
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EditShare better get on this quick or risk alienating potential customers.
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Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #210005

  • Cookiecutter
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Apologies to all, the issue with the voucher codes is now resolved.

Merry Christmas!

CC

Re: Holiday Offer voucher code not working 7 months, 3 weeks ago #210006

  • GCook
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The voucher codes are working, now. I just purchased the Outright License with no problems. Thank you, Matt (Editshare)!

Re: Holiday Offer voucher code not working 7 months, 2 weeks ago #210170

  • Joao.Gri
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It worked for me. Just bought It.
Boa noite e boa sorte.
Good night and good luck.
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