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TOPIC: Unexpected Error 404 with Paypal [issue]

Unexpected Error 404 with Paypal [issue] 1 month ago #184166

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 15548
  • 1 month ago
I ordered a new Year license with payment via PayPal yesterday. Redirection to PayPal and back worked as expected. On the confirmation page there's a button Confirm Purchase (or similar) lower right hand side. If pressed redirection fails:

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Then, the order is assumed to be canceled.

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Nevertheless, payment on Papal side is valid, I received the invoice from Editshare and Lightworks license is active. I hope you'll get your money.
It's better to travel well than to arrive...
Last Edit: 1 month ago by hugly.

Re: Unexpected Error 404 with Paypal [issue] 1 month ago #184170

  • jakkor
  • Administrator
    Pro User
  • OFFLINE
  • Administrator
  • Posts: 30
  • 1 month ago
Hi,

Thank you for letting us know, we will investigate the issue.

Best regards
Jakub
Lightworks Web Team

Re: Unexpected Error 404 with Paypal [issue] 1 month ago #184171

  • n.c.s
  • Pro User
  • OFFLINE
  • Fresh Boarder
  • Posts: 8
  • 1 month ago
Hello Jakub,

I used the wrong login for my initial post, please apologize.

This is the account I used to purchase the Pro Year license.
Last Edit: 1 month ago by n.c.s.
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