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TOPIC: Offline activation

Offline activation 4 years, 3 months ago #95249

  • Huck Yu
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  • Fresh Boarder
  • Posts: 1
  • 4 years, 3 months ago
When asked to do the offline activation process, after uploading the c2e file to the website, the website does not give instruction to the user what to do afterwards. This is the only instruction the website shows:

1. Drag and drop any licenses you wish to activate on this machine
2. Then download e2c file back onto your system

Neither the software provides any instruction what to do to complete the offline activation either. It says "A connection to the licensing server could not be established. Would you like to start the offline activation process?"

Clicking Yes, only tells you a license activation file has been generated here, go to lwks.com/activations "and follow the instructions on that page." with an "Ok" button.

That webpage has no instructions as shown above, only to "Then download e2c file back onto your system"

The software contains no instructions or even an apparent method for opening/using a e2c file. Clicking "Ok" returns the user back to the offline activation process, in a loop. There is a big step missing here for a user to actually activate their product.

Windows Lightworks x64 12.5.E
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Last Edit: 4 years, 3 months ago by Huck Yu. Reason: added version of Lightworks

Re: Offline activation 4 years, 3 months ago #95266

  • briandrys
  • Moderator
    Pro User
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  • Posts: 8615
  • 4 years, 3 months ago
Welcome to the forum.

Have you looked at the V12.0 Installation and activation guide found in downloads > documentation?

There's also a video tutorial found in tutorials:



These tutorials and user guides are worth going through before you start any serious editing.
Last Edit: 4 years, 3 months ago by briandrys.

Re: Offline activation 4 years, 1 month ago #100388

  • amma.hope
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  • Fresh Boarder
  • Posts: 1
  • 4 years, 1 month ago
Free license Offline activation




in the website activation troubleshooting its written
A Free license is applied to the system automatically.

so you'll skip step 1
1. Drag and drop any licenses you wish to activate on this machine

go straight to step 2
2. Then download e2c file back onto your system

i showed everything step by step in the video, hope it'll help you all . Peace
Last Edit: 4 years, 1 month ago by amma.hope. Reason: added text
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