Welcome, Guest
Username Password: Remember me
  • Page:
  • 1

TOPIC: E-mail notifications

E-mail notifications 1 year, 3 months ago #177252

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 20134
  • 1 year, 3 months ago
Is there any known trouble with E-mail notifications?

It seems to me that the system has stopped to send notifications.
It's better to travel well than to arrive...

Re: E-mail notifications 1 year, 3 months ago #177303

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 20134
  • 1 year, 3 months ago
Just to say, I haven't received any e-mail notification from the forum since Wednesday - not much of an immediate issue for me, but maybe for others?
It's better to travel well than to arrive...

Re: E-mail notifications 1 year, 3 months ago #177304

  • briandrys
  • Moderator
    Pro User
  • OFFLINE
  • Moderator
  • Posts: 8390
  • 1 year, 3 months ago
I usually don't bother with the e-mail notifications, since they clutter up my inbox, but I've received a number from the forum over the last few days. The latest one arrived yesterday.
Last Edit: 1 year, 3 months ago by briandrys.

Re: E-mail notifications 1 year, 3 months ago #177307

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 20134
  • 1 year, 3 months ago
Thank you for the feedback.

Strange, I don't see any message in the inbox and related spam and virus folders. If e-mail notifications have been sent and my provider refused transfer, the e-mail-system of the forum should show error messages.
It's better to travel well than to arrive...

Re: E-mail notifications 1 year, 2 months ago #177349

  • woodzu123
  • Administrator
    Pro User
  • OFFLINE
  • Administrator
  • Posts: 321
  • 1 year, 2 months ago
Hi hugly,

Your email provider marks the notifications as spam - these bounce back to us and our system keeps removing your forum subscriptions.

With thanks,
Peter
Lightworks Webteam

Re: E-mail notifications 1 year, 2 months ago #177357

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 20134
  • 1 year, 2 months ago
Hello Peter,

Would you mind providing one of their messages, so I can contact them directly with this information?
It's better to travel well than to arrive...

Re: E-mail notifications 1 year, 2 months ago #177362

  • woodzu123
  • Administrator
    Pro User
  • OFFLINE
  • Administrator
  • Posts: 321
  • 1 year, 2 months ago
Done. Did you receive it?

Re: E-mail notifications 1 year, 2 months ago #177363

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 20134
  • 1 year, 2 months ago
Yes, thank you.

Let's see what they'll tell me, if they'll tell me anything.

For the time being I'll switch my e-mail account on the forum.
It's better to travel well than to arrive...
Last Edit: 1 year, 2 months ago by hugly.

Re: E-mail notifications 1 year, 2 months ago #177513

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 20134
  • 1 year, 2 months ago
After switching my account all worked fine.

Now, I've the impression that notifications have stopped or they are at least delayed significantly. This message has been posted over 4 hours ago, I did,'t receive any message yet: www.lwks.com/index.php?option=com_kunena&func=view&catid=7&id=140241&limit=15&limitstart=15&Itemid=81#177500

Again the Amazon mailer demon?
It's better to travel well than to arrive...

Re: E-mail notifications 1 year, 2 months ago #177731

  • hugly
  • OFFLINE
  • Platinum Boarder
  • Posts: 20134
  • 1 year, 2 months ago
It's better to travel well than to arrive...
Last Edit: 1 year, 2 months ago by hugly.

Re: E-mail notifications 1 year, 2 months ago #177794

  • schrauber
  • OFFLINE
  • Platinum Boarder
  • Posts: 3224
  • 1 year, 2 months ago
I receive forum mails but no Lightworks News.
I tried to renew the subscription:
This image is hidden for guests. Please log in or register to see it.



However, unsuccessful, and with contradictory message:
This image is hidden for guests. Please log in or register to see it.

When I get my account details:
Unsubscribe reason
Spammy content

If I interpret the timestamp correctly, then the problem seems to have occurred in 2012.

Apparently I can not use this e-mail for this anymore.
I checked my email account settings, but found nothing relevant in the block list or spam filter. To be on the safe side, I deleted the entire block list and disabled the reporting of blocked emails.
A reset by re-entering the email was unsuccessful.

I had to change the e-mail address of my account first, so that the settings are adopted. Whether I receive the news on the other email account, I will see in the future.
Mainly automatically translated
--------------------------------------------
Windows 10, 64 Bit
Intel i5-4440 (3,1 GHz) ; Intel HD Graphics 4600
Last Edit: 1 year, 2 months ago by schrauber.
  • Page:
  • 1
Time to create page: 0.33 seconds
Scroll To Top