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TOPIC: SMTP Error! Could not connect to SMTP host

SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114719

  • woodzu123
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We are currently investigating limited availability of our email servers.
This is affecting users registering on lwks.com as no activation emails would be sent.

Kind regards,
Peter
Lightworks Webteam
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114723

  • woodzu123
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The problem has not been resolved and mail servers are up and running again.

If you are one of users who signed up but did not receive activation email please try to login using the "Sign in" link above (top right corner) and the confirmation email will be resent.

We are sorry for the inconvenience.

Kind regards,
Peter
Lightworks Webteam
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114729

  • jwrl
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woodzu123 wrote:
The problem has not been resolved

Peter did you mean "has now been resolved"?
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114790

  • jwrl
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Peter, whenever I post here I'm getting an SMTP error. The post appears to be happening, but I get "SMTP Error! Data not accepted" at the top of the page.
Last Edit: 3 years, 3 months ago by jwrl.
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114792

  • RWAV
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Is there an issue with email notifications of forum activity on subscribed topics? Perhaps a blessing but they seem to have stopped.
BETA System
Microsoft Windows 7 Professional 64BIT
HP Z800 Workstation
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114799

  • donkpow
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Yes, same here. No notifications.
HP Z600 5570
PNY Quadro K620
SB Audigy SE
Windows 7 Pro
ShuttlePRO v2
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114803

  • Wim
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woodzu123 wrote:
login using the "Sign in" link above (top right corner) and the confirmation email will be resent.



Hi Peter, followed your suggestion but no confirmation received so far
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114838

  • woodzu123
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Hi everybody,

Issues came up after changing email service provider last week.
Forum notifications should be working again.

Wim, what account were you trying to activate? It would not resend the confirmation email if your account has already been activated.

Kind regards,
Peter
Lightworks Webteam
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114840

  • Wim
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Hi Peter, I don't understand your question because I signed in in the normal way with username and key for the only account I have. I doubt whether the problem has been solved 100%. Your last post, with your question to me....... no notifaction!
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114841

  • woodzu123
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Hi Wim, I had thought you were asking about re-sending confirmation email? Sorry if I misunderstood.

If you scroll up this forum page to the list of thread action buttons eg. "Reply Topic", "Unsubscribe", "Favorite", "New topic" does it say "Subscribe" or "Unsubscribe" for you?
Last Edit: 3 years, 3 months ago by woodzu123.
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114842

  • hugly
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I confirm: no notification to any subscribed topic since sunday 15th.
It's better to travel well than to arrive...
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114843

  • woodzu123
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Usual question: Did you check in SPAM folder?
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114844

  • Wim
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as you can see Peter, the notification could have landed
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Re: SMTP Error! Could not connect to SMTP host 3 years, 3 months ago #114847

  • hugly
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No SPAM.

Unchecking and re-checking the subscribe botton of exactly this topic a few minutes ago have brought back the notifications.

The (unchanged) user profile settings seem to be ignored.
It's better to travel well than to arrive...
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