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TOPIC: Lightworks crashes my PC during export

Re: Lightworks crashes my PC during export 1 month, 3 weeks ago #183085

  • hugly
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  • 1 month, 3 weeks ago
That's a new issue, isn't it. We discussed crashes when exporting so far, not missing sound in exported file.
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Re: Lightworks crashes my PC during export 1 month, 3 weeks ago #183086

  • Tanychew
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  • 1 month, 3 weeks ago
Yeah, initially the exporting process was causing my machine to crash and I was having to force restart it to fix it.

Now thanks to 14.5 it's exporting fine, but with no audio.

It did, however, export fine with sound when I did the 2min test clip, but that was a fresh project. The one that keeps exporting without sound was a project I started working on in V14.

Re: Lightworks crashes my PC during export 1 month, 3 weeks ago #183088

  • hugly
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Under normal conditions, if sound is audible in preview, Lightworks exports sound. That's highly reliable. The most common problem reported on the forum when sound isn't audible in exported files is that something's wrong with settings of media players or audio device.

I'd suggest considering to start a new project with V14.5.
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Last Edit: 1 month, 3 weeks ago by hugly.

Re: Lightworks crashes my PC during export 1 month, 3 weeks ago #183125

  • Tanychew
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  • 1 month, 3 weeks ago
So I started a new project today. Worked on it all morning.

After exporting around a fifth of the final video, it crashed my PC again. My second monitor loses connecttion and my main monitor stays connected but turns black.

I'm going to try and leave it for 1 hour and a half and see what happens

Re: Lightworks crashes my PC during export 1 month, 3 weeks ago #183127

  • Tanychew
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  • 1 month, 3 weeks ago
So I left my pc to do its thing. It randomly restarted itself after leaving it for nearly 1 hour and half. I'm using V14.5.

I'm now going to try and just export the video with all the effects and such, and then re-add it to lightworks and work on the music.

Re: Lightworks crashes my PC during export 1 month, 3 weeks ago #183135

  • hugly
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What you tell sounds more and more like trouble with your computer (drivers, hardware).

I'm not aware of anybody else with the bunch of problems you describe in this combination.

What I would do if I had your problem is converting all media (video, audio and images). prior to import, just to exclude problems caused by damaged files - the video material either with Eyeframe Converter to MPEG2- IFrame HD or to AVC with Handbrake, audio with Audacity to WAV and images to PNG or JPG with Photoshop.

If the trouble is caused by your computer it won't stop.
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Last Edit: 1 month, 3 weeks ago by hugly.

Re: Lightworks crashes my PC during export 1 month, 2 weeks ago #183166

  • JamrD
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  • 1 month, 2 weeks ago
I am also getting a computer lockup while exporting. 6 month old computer/ W10.

Re: Lightworks crashes my PC during export 1 month, 2 weeks ago #183169

  • hugly
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  • 1 month, 2 weeks ago
As suggested, you must exclude material problems first, before starting to search for trouble with your computer.
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