Welcome, Guest
Username Password: Remember me
  • Page:
  • 1

TOPIC: I can't start the application

I can't start the application 5 months, 1 week ago #223835

  • ginlll
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
  • 5 months, 1 week ago
Hello there, I'm a hobbyist and today I just download on windows.
But every time I open the application, it just keeps showing fail to respond.
Can somebody help me on that or give me some suggestions?
Thank you!

I attached the screen shot here.
This image is hidden for guests. Please log in or register to see it.

Re: I can't start the application 5 months, 1 week ago #223836

  • briandrys
  • Moderator
    Pro User
  • OFFLINE
  • Moderator
  • Posts: 10901
  • 5 months, 1 week ago
Welcome to the forum.

Is there a warning message? Otherwise, that's the home page for Lightworks, which is what you should see each time you open Lightworks.

Please see the Quick Start video tutorial for the next steps.

Re: I can't start the application 5 months, 1 week ago #223863

  • ginlll
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
  • 5 months, 1 week ago
Hi there,

Thank you for your replying! There's nothing happened after I see the home page, I can't click anything, the system just shows the application is no response.

Re: I can't start the application 5 months, 1 week ago #223873

  • briandrys
  • Moderator
    Pro User
  • OFFLINE
  • Moderator
  • Posts: 10901
  • 5 months, 1 week ago
I would try uninstalling Lightworks and then downloading it again from this site and reinstall the program.

If that doesn't work, please make a zip file of the error log, which is found at C: Users > Public > Public Documents > Lightworks > Logs and attach it to your next message.
  • Page:
  • 1
Time to create page: 0.37 seconds
Scroll To Top