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TOPIC: 14.5 won't load on new laptop

14.5 won't load on new laptop 1 month, 1 week ago #213398

  • Rweeks01
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  • Fresh Boarder
  • Posts: 1
  • 1 month, 1 week ago
Been using lightworks 14.5 on old laptop. Had to get new laptop. 14.5 won't complete open process. just closes part way thru.

Re: 14.5 won't load on new laptop 1 month, 1 week ago #213400

  • hugly
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  • 1 month, 1 week ago
Hello,

The error log might help. Assuming that you're running Windows, you'll find the file on
C:\Users\Public\Documents\Lightworks\Logs\error.log

The forum software doesn't support the file extension ".log" for attachments. Either zip the file or rename it to "error.txt", prior to attaching with your response.
It's better to travel well than to arrive...
Last Edit: 1 month, 1 week ago by hugly.
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