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TOPIC: [Solved] Lightworks crashing immediately after opening Project Browser

[Solved] Lightworks crashing immediately after opening Project Browser 4 years, 3 months ago #114125

  • Craig Marshall
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  • 4 years, 3 months ago
My 12.6 64bit version of Lightworks is crashing immediately after opening the Project Browser and will not re-start without re-booting WIN 10. Same crash on entering project Browser. I've re-installed the programme to no avail. Other apps are fine...

I've not experienced this issue before so where to look?
Custom Haswell z87 i7 3.9Ghz 4770
System SSD, 16TB Internal RAID 0, Cache SSD
16GB DDR3, Thunderbolt, Nvidia GTX 970 G1 Maxwell GPU
Lightworks Pro with DNxHD license
Resolve 15 with OxygenTec ProPanel
X-Keys Pro 68 key USB Jog/Shuttle controller
2 x 24" HD GUI, 24" 10bit Rec.709 IPS Monitor
12G Decklink 4K SDI Pro>HD-Link Pro>Display Port
Sony 55" X9005B 4K Client Monitor
Sony Super 35 HD camera with Atomos ProRes Recorder
4x4" matte box/follow focus. Zeiss 'Contax' FF primes with Metabones 'Speed Booster'
Rode NTG-3/I-Rig XLR Phantom preamp
HDvideo4K.com
Last Edit: 4 years, 3 months ago by Craig Marshall.

Re: Lightworks crashing immediately after opening Project Browser 4 years, 3 months ago #114129

  • jwrl
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Try this: with Lightworks shut down, open the Lightworks "Projects" folder and rename the folder P0001000 to P0001000.bak. Create a new P0001000 and launch Lightworks. It should rebuild everything that it needs.

See if that solves your problem. If it does you can safely delete P0001000.bak.

Re: Lightworks crashing immediately after opening Project Browser 4 years, 3 months ago #114131

  • Craig Marshall
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Thanks J. I actually made a new project and imported my Archive which seems to have fixed the issue as I suspect there is something odd going on in the original Project. I'm not ready to delete the old Project yet so how do we rename a Project now? (it used to be in the cogs menu...)
Custom Haswell z87 i7 3.9Ghz 4770
System SSD, 16TB Internal RAID 0, Cache SSD
16GB DDR3, Thunderbolt, Nvidia GTX 970 G1 Maxwell GPU
Lightworks Pro with DNxHD license
Resolve 15 with OxygenTec ProPanel
X-Keys Pro 68 key USB Jog/Shuttle controller
2 x 24" HD GUI, 24" 10bit Rec.709 IPS Monitor
12G Decklink 4K SDI Pro>HD-Link Pro>Display Port
Sony 55" X9005B 4K Client Monitor
Sony Super 35 HD camera with Atomos ProRes Recorder
4x4" matte box/follow focus. Zeiss 'Contax' FF primes with Metabones 'Speed Booster'
Rode NTG-3/I-Rig XLR Phantom preamp
HDvideo4K.com

Re: Lightworks crashing immediately after opening Project Browser 4 years, 3 months ago #114134

  • jwrl
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Enter the project and click on the project name at the top left of your screen. Select "Details" and click on the project name inside that window. Type your new project name and press the Enter key.

Done.

Re: Lightworks crashing immediately after opening Project Browser 4 years, 3 months ago #114135

  • Craig Marshall
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Too easy!
Custom Haswell z87 i7 3.9Ghz 4770
System SSD, 16TB Internal RAID 0, Cache SSD
16GB DDR3, Thunderbolt, Nvidia GTX 970 G1 Maxwell GPU
Lightworks Pro with DNxHD license
Resolve 15 with OxygenTec ProPanel
X-Keys Pro 68 key USB Jog/Shuttle controller
2 x 24" HD GUI, 24" 10bit Rec.709 IPS Monitor
12G Decklink 4K SDI Pro>HD-Link Pro>Display Port
Sony 55" X9005B 4K Client Monitor
Sony Super 35 HD camera with Atomos ProRes Recorder
4x4" matte box/follow focus. Zeiss 'Contax' FF primes with Metabones 'Speed Booster'
Rode NTG-3/I-Rig XLR Phantom preamp
HDvideo4K.com

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165133

  • ps81
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Hi, I have the same problem.
I renamed the folder and created a new one, but the problem persists
What else could I try?

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165135

  • ps81
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Sorry, my fault! I just discovered the 2nd "." P0001000.bak.

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165142

  • jwrl
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The instructions above refer to renaming P0001000 to P0001000.bak with no trailing ".". It happens to be there because in both cases it was the last thing in the sentence.

However in any case it shouldn't really matter. What matters is that the project name is changed to something Lightworks won't recognise as the default project.

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165211

  • ps81
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Hello again.
The problem occured again and renameing doesn't help
pls help!
philipp

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165217

  • jwrl
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For us to be able to help you, you need to help us a little. We know nothing about your computer and operating system, the version of Lightworks that you're using, nor what you're doing to trigger the crash. Without any of that we will be just guessing, wasting both your time and ours.

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165242

  • ps81
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Hello and sorry
Windows 7 Home Premium 64bit
Intel Core i5-2500K 3,3 GHz
Lightworks 14.0.0.0
As I open the programm it crashes after a few seconds when I'm in the first menu.
Do you need anything else?
cheers
philipp

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165243

  • briandrys
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Please could you make a zip file of the error log. In Windows it's found in C:\Users\Public\Documents\Lightworks\Logs

Then attach it to your next message.

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165244

  • ps81
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Hi, thanks for your quick reply!
file attached
cheers
philipp
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Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165264

  • hugly
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Hi,

That looks like a hardware problem. Do you have any Midi device attached to you computer? If so, please disconnect and try again.
It's better to travel well than to arrive...

Re: [Solved] Lightworks crashing immediately after opening Project Browser 2 years, 7 months ago #165266

  • ps81
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Hi!
Well, I only have MIDI on my soundcard (zoom UAC but no other device.
br
philipp
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