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Hello,
I'm having problems starting lightworks after a fresh install. I get this error: api-ms-win-crt-runtime-l1-1-0.dll Missing I tried following tutorials online and installed the file api-ms-win-crt-runtime-l1-1-0.dll to the windows32 and sysWOW64 folders and it didn't work. I then followed another tutorial to install vc_redist.x64.exe. But the installation fails. I tried many times. Anybody has encountered this problem? Thanks. |
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Hello,
A forum search including posts of any date, shows one hit when searching for "api-ms-win-crt-runtime", this discusion. What version/release of Windows do you run and, which version of Lightworks are you trying to install? |
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Thank you.
Windows 7 and the latest lightworks 2020.1 Prior version was running normally on the same computer. |
Last Edit: 7 months, 1 week ago by Andi2020.
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I'm not sure if this problem is caused by the new version.
Assuming that you still have the V14.5 Lightworks installer, please install V14.5 sided by side with 2020.1. To do that, restart your computer first to unlock possibly locked files. When installing use a different destination folder, e.g. "Lightworks V14.5" instead of "Lightworks". Then try again, with both versions. Shut down the running version prior to starting the other. |
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I don't have the old version installer anymore.
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Unfortunately, older versions are not available for download anymore on this site, at least not for user who don't have an outright license.
Since this is a case of emergency, I suspect that nobody will complain if I share the V14.5 installer on wetransfer for download. Do your run the 32-bit or the 64-bit version of Windows 7? |
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64-bit. Thanks.
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Here you go:
we.tl/t-LmIAz1gROQ On a 64 bit Windows system, Lightworks 32 and 64-bit will run. That's why I included both in the RAR archive. However, start your tests with installing the 64-bit version. |
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Ok the old version starts.
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Have you tried running 2020.1 after installing V14.5?
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Yes. Still doesn't work. I get this error: The procedure entry point ucrtbase.abort could not be located in the dynamic link library api-ms-crt-runtime-l1-1-0.dll.
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Lightworks 2020.1 was through 11 months of public beta testing prior to release and you are the first user to report about this problem. It's very likely that it's an issue related to your local installation.
Could you zip and post your Lightworks 'Logs' folder with its entire content, please? It's located on C:\Users\Public\Documents\Lightworks\Logs |
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Last Edit: 7 months, 1 week ago by hugly.
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Hi I am having trouble also. I'm not even getting an error message. It just plain wont open (ver 2020.1), 14.5 64 bit worked great. Plus I paid for the year licence and cant get that to go through also any help would be appreciated. But I will try downloading the 14.5 version you put up also.
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Welcome to the forum.
If that doesn't solve anything please use the report a problem: www.lwks.com/reportaproblem |
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Hello,
I'm not sure if you have the same problem as discussed earlier and the link I've posted above has expired. What doesn't not open, Lightworks or one of your projects? |
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