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TOPIC: unable to log in

unable to log in 1 month, 1 week ago #213334

  • wysockiphotos
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  • Fresh Boarder
  • Posts: 1
  • 1 month, 1 week ago
after i download and try to log in i get an error message

internal error message A001

i can log in to the website but not the software

Re: unable to log in 1 month, 1 week ago #213336

  • briandrys
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  • Posts: 9227
  • 1 month, 1 week ago
Welcome to the forum.

Have a look at this thread, regarding issues with Windows Defender:

www.lwks.com/index.php?option=com_kunena&func=view&catid=14&id=211441&Itemid=81

Re: unable to log in 1 month, 1 week ago #213337

  • hugly
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  • Platinum Boarder
  • Posts: 23125
  • 1 month, 1 week ago
Hello,

The internal error A001 indicates problems with file access. On Windows this is frequently caused by 'Microsoft Defender Controlled Folder Access'.

Restart you computer, temporarily disable Controlled Folder Access and any Antivirus software you're running and try again.
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