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TOPIC: lwks install failure

lwks install failure 3 days, 14 hours ago #211191

  • THEpostWORKS
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Funny one this. I have been installing re-installing lwks a fair bit recently because of a hdd failure. It installs beta version 118883 but which is fine but this has a proxy build mp4 & mp4 import problem. Upon reverting to install 14.5 the install fais with the attached message re the VcRedist installer failed.

Any help appreciated.
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Re: lwks install failure 3 days, 13 hours ago #211192

  • jwrl
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That error message indicates that a newer version of the Microsoft Visual C++ redistributable package is already present on your system. It would be best for you to search the Microsoft website for a fix. There used to be a utility that they provided to fix issues like this, but I can't recall its name off hand.

Re: lwks install failure 3 days, 13 hours ago #211193

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One further thought: have you tried launching Lightworks despite that error message? It may run with the newer library version anyway.

Re: lwks install failure 3 days, 12 hours ago #211195

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Did you activate all options during the installation?
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jwrl wrote:
.. It would be best for you to search the Microsoft website for a fix. There used to be a utility that they provided to fix issues like this, but I can't recall its name off hand.

Is that what you mean?:
EDIT: www.microsoft.com/en-us/download/details.aspx?id=48145


Or, Lightworks has under Downloads > Tools a link to the DirectX End-User Runtime Web Installer
Mainly automatically translated
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Software: Lightworks 14.6 Beta & 14.5; || Windows 10, 64 Bit
Hardware: Intel i5-4440 (3,1 GHz); || shared RAM: 8 GB; || Intel HD Graphics 4600 (can use max. 2 GB of shared RAM)
Last Edit: 3 days, 12 hours ago by schrauber.

Re: lwks install failure 3 days, 12 hours ago #211196

  • THEpostWORKS
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Doesn't seem to want to go past the redistributables I'll try the website or I could probably restore windows to an earlier updated version.

Re: lwks install failure 3 days, 11 hours ago #211197

  • jwrl
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My suggestion about the repair tool you can forget. Quote from the Microsoft website: "Easy Fix solutions have been discontinued. Instead, you can upgrade to Windows 10 and get troubleshooters that are built right in." The workflow that they suggest is this.

  1. Select Start > Settings > Update & Security > Troubleshoot.
  2. Select the type of troubleshooting you want to do, then select Run the troubleshooter.
  3. Allow the troubleshooter to run and then answer any questions on the screen. If you see a message that no changes or updates were necessary, you can try recovery options, or find out more about Outlook error codes and upgrade and installation error codes.

Quite frankly, when I'm looking for solutions to problems I like to feel that I have a little more control than the rather limited predefined options seem to offer, but that's probably just me.
Last Edit: 3 days, 11 hours ago by jwrl.

Re: lwks install failure 3 days, 11 hours ago #211198

  • jwrl
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One further thought - this may be all that you need to do. Run the 14.5 installer again by right clicking on it and choosing "Run as Administrator". See if that gets you there.

Re: lwks install failure 3 days, 10 hours ago #211200

  • THEpostWORKS
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Thanks for all your help but Admin run didn't work - pursuing your other options

Re: lwks install failure 3 days, 10 hours ago #211201

  • jwrl
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Let us know how you get on.

Re: lwks install failure 3 days, 7 hours ago #211207

  • THEpostWORKS
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btw forgot to mention its win 10
Last Edit: 3 days, 7 hours ago by THEpostWORKS.

Re: lwks install failure 3 days, 7 hours ago #211209

  • jwrl
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I had assumed that was the case. The instructions that I gave above only apply to W10.

Re: lwks install failure 3 days, 3 hours ago #211218

  • schrauber
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schrauber wrote:


The link leads to "Visual C++ Redistributable for Visual Studio 2015", which is perhaps too new for Lightworks 14.5? (I needed this version for an old 14.6 beta.)
Currently, the following versions are installed on my Win-10 system:
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I don't think I need all these versions anymore, but I'm not sure which one.
Mainly automatically translated
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Software: Lightworks 14.6 Beta & 14.5; || Windows 10, 64 Bit
Hardware: Intel i5-4440 (3,1 GHz); || shared RAM: 8 GB; || Intel HD Graphics 4600 (can use max. 2 GB of shared RAM)

Re: lwks install failure 3 days, 3 hours ago #211221

  • fishmonger
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Hi Bob,
What was the mp4 import problem? The issue reported here Importing MP4 - No Audio Tracks Found was fixed in 118883
f

THEpostWORKS wrote:
Funny one this. I have been installing re-installing lwks a fair bit recently because of a hdd failure. It installs beta version 118883 but which is fine but this has a proxy build mp4 & mp4 import problem. Upon reverting to install 14.5 the install fais with the attached message re the VcRedist installer failed.

Any help appreciated.

Re: lwks install failure 3 days, 3 hours ago #211222

  • hugly
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schrauber wrote:
I don't think I need all these versions anymore, but I'm not sure which one.

Caution when deinstalling: Lightworks is by no means the only application which installs and uses Visual C++ Redistributable packages.
It's better to travel well than to arrive...
Last Edit: 3 days, 3 hours ago by hugly.
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