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TOPIC: Lightworks crashed and I can't open my project

Lightworks crashed and I can't open my project 2 weeks, 3 days ago #221020

Lightworks crashed and I have no idea how to restore. I can't see any options to create a new room and it won't open from a backup?

Please help!
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Re: Lightworks crashed and I can't open my project 2 weeks, 3 days ago #221021

  • hugly
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  • 2 weeks, 3 days ago
Good day.

I'm the Lightworks repair service.

Thank you for sharing your project folder.

Remove the existing, replace with the attached, and see what happens.
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Last Edit: 2 weeks, 3 days ago by hugly.

Re: Lightworks crashed and I can't open my project 2 weeks, 3 days ago #221022

  • briandrys
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  • 2 weeks, 3 days ago
Please note that hugly isn't officially connected with Editshare or Lightworks and is a user like yourself. Any operations he carries out are purely between two users and doesn't involve any of the company's staff.

Re: Lightworks crashed and I can't open my project 2 weeks, 3 days ago #221025

  • hugly
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  • 2 weeks, 3 days ago
Please tell if the shared project folder fixes the issue on your system.

As a matter of interest, what version of Lightworks do your run and which operating system?
It's better to travel well than to arrive...

Re: Lightworks crashed and I can't open my project 2 weeks, 3 days ago #221026

Hi yes thankyou that's fixed now - I'm on Windows X, 14.5.0.0?

Thanks again for your help!

Re: Lightworks crashed and I can't open my project 2 weeks, 2 days ago #221033

  • hugly
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  • 2 weeks, 2 days ago
Thank you for the feedback.

V14.5 is outdated, the most recent version is 2020.1. Since the specific problem which caused the crash when opening your project has been reported alread with V14.5, it could be that it's fixed with 2020.1.

If you feel uncomfortable with the idea of switching versions on an ongoing project, you may consider upgrading afterwards.
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