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TOPIC: Lightworks crashes upon opening a project

Lightworks crashes upon opening a project 6 days, 14 hours ago #204919

  • mulisk
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  • 6 days, 14 hours ago
I had been working on a project for about 5-10 hours. Everything was normal for the most part. But today for some reason when I tried to open it, the program wouldn't respond. Then the whole program comes up with the "program is not responding" message and I can never open it.

I've tried reinstalling it with the same version, but that didn't work. I also reinstalled it with the latest version of lightworks. That time I could actually get into the project, but it doesn't seem like anything it loaded properly and if I interact with anything it runs into the same issue.

I'm using the trial version if that helps at all.

Thanks in advanced to any help.

Re: Lightworks crashes upon opening a project 6 days, 9 hours ago #204923

  • briandrys
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  • 6 days, 9 hours ago
Welcome to the forum.

There can be a number of causes for this, please could you make a zip file of the error log found in c: users > public > public documents > Lightworks > logs

Then attach it to your next message.

Re: Lightworks crashes upon opening a project 5 days, 19 hours ago #204944

  • mulisk
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  • 5 days, 19 hours ago
Sorry for the long reply time.

Unfortunately, in my series of uninstalling and reinstalling lightworks, I deleted the folder that contained the error log. I saved the projects to another backup folder. But I seem to be unable to reproduce the error log because of this.

Is there anything else I can do?

Re: Lightworks crashes upon opening a project 5 days, 12 hours ago #204953

  • hugly
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  • 5 days, 12 hours ago
Maybe.

If you run V14.0, download and install V14.5, try opening the project and see what happens.
It's better to travel well than to arrive...

Re: Lightworks crashes upon opening a project 5 days, 4 hours ago #204973

  • mulisk
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  • 5 days, 4 hours ago
You want me to install both versions at the same time?

Re: Lightworks crashes upon opening a project 5 days, 4 hours ago #204974

  • hugly
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  • 5 days, 4 hours ago
Not necessarily.

If you wish you can do that on Windows by specifying a different destination folder when installing, but I can't imagine any good reason for staying with V14.0.
It's better to travel well than to arrive...
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