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TOPIC: Lightworks 14.5.0.0 won't start - Error eBUS DirectShow [fixed: remove pleora s/w]

Lightworks 14.5.0.0 won't start - Error eBUS DirectShow [fixed: remove pleora s/w] 2 months, 3 weeks ago #198666

  • IanRobo75
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  • Posts: 4
  • 2 months, 3 weeks ago
Any suggestions to get Lightworks going?
It disappears when loading (remains as background process but does nothing).

Section from error.log:

...Loaded device System Sound
1.165 : Found capture source ScreenCapture
1.171 : Found capture source Software VO Capture
1.379 : Found Video device HP HD Webcam
1.869 : Found Video device eBUS DirectShow Source
1.869 :

***************** EXCEPTION *****************

1.869 :
1.869 : DQ<iBackgroundTask>
1.869 :
1.869 : RaiseException
1.869 : x2: DllGetClassObject
1.869 : DllMain
1.869 : Symbol name not found at 00007FFC6F682D8F
1.869 : Symbol name not found at 00007FFC6F682FAC
1.869 : DllMain
1.869 : CoGetCurrentLogicalThreadId
1.869 : CoSetProxyBlanket
1.869 : CoGetCurrentLogicalThreadId
1.869 : WindowsDeleteStringBuffer
1.869 : IsErrorPropagationEnabled
1.869 : CoTaskMemRealloc
1.869 : Ordinal87
1.869 : CoSetProxyBlanket
1.869 : Ordinal87
1.869 : CoSetProxyBlanket
1.869 : x3: CoCreateInstance
1.869 : x2: DllUnregisterServer
1.869 : Lw::DirectShow::Graph::enumerateVideoDevices
1.869 : Lw::DirectShow::CaptureGraphBase::getNumVideoInputs
1.869 : LwVideoResourceInfo::getCaptureResources
1.869 :
1.869 : Main thread
1.869 :
1.869 : GetMessageA
1.869 : Symbol name not found at 00007FFCAF92C159
1.869 : glib_init
1.869 : openInternetFilePost
1.869 : OS
1.869 : protectedExecute
1.869 : x3: openInternetFilePost
1.869 : BaseThreadInitThunk
1.869 : RtlUserThreadStart
1.869 :
1.869 : update checker
1.869 :
1.869 : WaitForSingleObjectEx
1.869 : x2: InternetFindNextFileW
1.869 : Ordinal112
1.869 : x2: HttpSendRequestA
1.869 : openInternetFile
1.869 : Symbol name not found at 00007FF73691C27C
1.869 : BasicThread::threadFnS
1.869 : OS
1.869 : BaseThreadInitThunk
1.869 : RtlUserThreadStart
1.869 :
1.869 : DQ<LwImage::ImageLoadInfo>
1.869 :
1.869 : WaitForMultipleObjectsEx
1.869 : WaitForMultipleObjects
1.869 : OS
1.869 : x2: LwImage::Cache::clear
1.869 : OS
1.869 : BaseThreadInitThunk
1.869 : RtlUserThreadStart
1.869 :
1.869 : Drag/Drop
1.869 :
1.869 : GetMessageA
1.869 : x2: OS
1.869 : BaseThreadInitThunk
1.869 : RtlUserThreadStart
1.869 :
1.869 : DQ<iBackgroundTask>
1.869 :
1.869 : x11: Symbol name not found at FFFFFFFFFFFFFFFF
1.869 : Symbol name not found at 0000000400000001
1.869 : Symbol name not found at FFFFFFFF00000003
1.869 : Symbol name not found at 000001A65BDF6EC0
1.869 : Symbol name not found at 0000003CCC8FDE70
1.869 : Symbol name not found at 000001A65E0DAAB0
1.869 : Symbol name not found at 000000FF00000002
1.869 : Symbol name not found at 0000A6F4005C8262
1.869 :
1.869 : Status Window
1.869 :
1.869 : SleepEx
1.869 : x3: OS
1.869 : BaseThreadInitThunk


I have win 10-64 bit, 16Gb. All up-to-date drivers. Lightworks 32-bit & 64-bit have the same issue. Have re-installed, rebooted, and all normal options.
Previous Lightworks version worked OK, that was probably 6 months ago.
Last Edit: 2 months, 2 weeks ago by IanRobo75.

Re: Lightworks 14.5.0.0 won't start - Error after eBUS DirectShow Source found 2 months, 3 weeks ago #198669

  • hugly
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  • Posts: 20203
  • 2 months, 3 weeks ago
Hello,

Would you mind zipping and posting the entire Logs folder?
It's better to travel well than to arrive...

Re: Lightworks 14.5.0.0 won't start - Error after eBUS DirectShow Source found 2 months, 3 weeks ago #198670

  • IanRobo75
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  • Posts: 4
  • 2 months, 3 weeks ago
Logs zipped as requested
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Re: Lightworks 14.5.0.0 won't start - Error after eBUS DirectShow Source found 2 months, 3 weeks ago #198671

  • hugly
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  • Posts: 20203
  • 2 months, 3 weeks ago
Thanks.

There's no subfolder. It looks as if you've just installed Lightworks on a new system and tried starting only once. Could that be?
It's better to travel well than to arrive...

Re: Lightworks 14.5.0.0 won't start - Error after eBUS DirectShow Source found 2 months, 3 weeks ago #198672

  • IanRobo75
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  • Posts: 4
  • 2 months, 3 weeks ago
Apologies. Now the whole folder; includes the cab files in backup folder.
Started a few times 32-bit and 64-bit, forcing run as administrator and not.
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Re: Lightworks 14.5.0.0 won't start - Error after eBUS DirectShow Source found 2 months, 3 weeks ago #198673

  • hugly
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  • Posts: 20203
  • 2 months, 3 weeks ago
I've never seen this specific exception, but it might indicate a hardware/driver problem, graphics card maybe.

Could you specify your graphics and sound hardware in detail please.
It's better to travel well than to arrive...

Re: Lightworks 14.5.0.0 won't start - Error eBUS DirectShow [fixed: remove pleora s/w] 2 months, 2 weeks ago #198768

  • IanRobo75
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  • Posts: 4
  • 2 months, 2 weeks ago
fixed: I remove pleora drivers using windows add/remove programs (that being eBUS SDK).
So the log was right.
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