If you experience an issue with your Lightworks installation, or something isn't working as expected, visit our FAQ page at http://www.lwks.com/faq - where you can type in a question relating to the issue and view the search results. If you do not find an answer to your question, you can refer to the Lightworks forums at http://www.lwks.com/forum
The Status window provides useful information for troubleshooting issues with Lightworks. You may be asked to open this when contacting the forums or Technical Support:
Technical Support Contracts
For assistance beyond this document and that provided in your Lightworks documentation, you can purchase a Technical Support Contract for Lightworks from our online shop at http://www.lwks.com/shop. Technical Support is by telephone and email.